Definitions

The publisher of the website www.poliklinika-helena.hr is POLIKLINIKA ZA DJEČJE BOLESTI HELENA, headquartered in Zagreb, Ulica kneza Branimira 71, with Personal Identification Number (OIB): 10230841049 (hereinafter referred to as the “Publisher”).

www.poliklinika-helena.hr is a website through which the Publisher provides information about the services it offers.

A user of the website www.poliklinika-helena.hr is any legal or natural person who in any way uses, has used, accesses, or has accessed the website www.poliklinika-helena.hr (hereinafter referred to as the “User”).

The website includes all parts located within the domain www.poliklinika-helena.hr.

General Terms

These General Terms of Use of the website www.poliklinika-helena.hr (hereinafter referred to as the “General Terms”) set forth the conditions and rules governing the use of the website www.poliklinika-helena.hr.

By using this website, users acknowledge that they agree with the terms and rules presented here and consent to using the website www.poliklinika-helena.hr in accordance with them.

The right to use this website is a personal right of the user and cannot be transferred in any way to other individuals or legal entities.

The user acknowledges that technical issues may occasionally occur in the operation of the internet network, which may result in service interruptions or other events beyond the control of the publisher. Therefore, the publisher is not responsible for any data loss that may occur during the transmission of information over the internet or any other event that may arise while the publisher provides services.

Changes to the General Terms of Use

The publisher reserves the right to modify or discontinue any aspect of its operations at any time, including but not limited to the availability of services, content, and equipment required for access or use of the website. Additionally, the publisher may stop transmitting information or parts of information, change or discontinue any method of data transmission, and modify data transmission speeds or any other related characteristics.

The publisher reserves the right, at any time and without prior notice, to amend or discontinue any of the provisions of these General Terms of Use and/or the Privacy Policy if deemed necessary. Such changes may include, among other things, the introduction of certain fees or charges. If the General Terms of Use are modified and the user continues to use the website www.poliklinika-helena.hr, it is considered that they accept the amended General Terms of Use. Any modification or deletion of the General Terms of Use becomes valid for third parties immediately upon publication on the website www.poliklinika-helena.hr. Any use of the website by the user after such changes, apart from merely reviewing the modified terms, shall be deemed as acceptance of those changes.

User Conduct

Users are obligated to use the website www.poliklinika-helena.hr exclusively in accordance with the regulations of the Republic of Croatia, as well as with general moral and ethical principles. Users must not publish or transmit any materials through this website that threaten or in any way infringe upon the rights of others, nor any materials that are illegal, threatening, offensive, defamatory, invasive of privacy, vulgar, obscene, or otherwise inappropriate for responsible communication. Additionally, users must not post content that promotes illegal activities, violates any regulations, or contains advertisements or offers of any products or services without the explicit prior written approval of the Publisher.

Any user behavior that, at the discretion of the Publisher, restricts or prevents another user from using or enjoying the website www.poliklinika-helena.hr is strictly prohibited. Users may not use the website to advertise or conduct any commercial, religious, political, or non-commercial promotional activities, including inviting users of www.poliklinika-helena.hr to join other online or offline services that constitute direct or indirect competition, or potential competition, to the Publisher.

Intellectual Property

All materials on the website www.poliklinika-helena.hr are the property of the Publisher and are protected by law, or used with the permission of copyright holders and trademark/design rights owners, as well as other necessary authorizations. The Publisher also holds copyright on the entire conceptual content of the website necessary for its proper and uninterrupted functioning.

Any distribution, copying, transmission, linking, publishing, or modification of this website and/or any of its materials, data, photos, texts, or any other parts without the written permission of the Publisher is strictly prohibited. Any violation of this prohibition may result in infringement of copyright, trademark rights, or other rights, potentially leading to legal consequences, including various types of lawsuits and, in some cases, criminal prosecution.

Computer Equipment

The user is solely responsible for procuring and maintaining their computer equipment, including all hardware and software they own and use, as well as other equipment necessary for accessing and using the website www.poliklinika-helena.hr. The user also bears all related costs. The Publisher disclaims any responsibility for potential damage to the user’s equipment or other property that may result from the use of the website www.poliklinika-helena.hr.

User Privacy Protection and Use of Cookies

A cookie (hereinafter referred to as a “cookie/cookies”) is information stored on the user’s computer by the website they visit. Cookies typically store user settings and website preferences, such as the preferred language or address. When the user revisits the same website, the web browser sends back the cookies belonging to that site, enabling it to display information tailored to the user’s needs.

To ensure the proper functioning of the website www.poliklinika-helena.hr, as well as for further improvements and enhanced user experience, the website stores a small amount of information (cookies) on the user’s computer.

By using the website www.poliklinika-helena.hr without adjusting settings to refuse cookie storage, the user agrees to the use and storage of cookies on their computer. If the user does not consent to the storage of cookies, cookie storage will be disabled, but some website features may become unavailable.

Details regarding cookies, their use, storage, and blocking can be found in the Cookie Policy section.

Responses to Inquiries, Advice, and Information

The answers to questions, advice, and/or any other information provided in the “Contact Us!” and “Make an Appointment” sections are intended solely as general, indicative, and approximate information. They should not be relied upon without professional consultation and thorough analysis conducted exclusively by the Publisher’s expert staff. The responses provided do not constitute a binding obligation for the Publisher, the User, or any third party.

Answers to inquiries are based on the facts, circumstances, assumptions, data, and/or statements presented in the submitted questions. When submitting a query, the user confirms that they have disclosed all facts and circumstances known to them or that should reasonably be known. If any of the presented facts, circumstances, assumptions, data, and/or statements are inaccurate, the user is obligated to inform the Publisher in writing, as inaccurate or incomplete information may lead to changes in the provided response.

Responses to inquiries are based on current practices, professional knowledge, technology, and/or experience available at the time of answering the query. Since practices, professional knowledge, technology, and/or experience are subject to change, it is not possible to guarantee the continued relevance of the given responses in the future. Responses will not be updated based on changes in practices, professional knowledge, technology, and/or experience unless an explicit follow-up inquiry is submitted.

Disclaimer of Warranty and Limitation of Liability

The User agrees to use the website www.poliklinika-helena.hr solely at their own risk. The Publisher, nor any person associated with the Publisher, does not guarantee that the use of the website www.poliklinika-helena.hr will be uninterrupted or free from technical difficulties. Likewise, the Publisher is not responsible for any consequences that may arise from the use of the website www.poliklinika-helena.hr.

This disclaimer applies to all potential damages or injuries caused by any error, deletion, interruption, computer virus, malfunction, delay in operation or transmission, communication failure, theft, breach of contract, destruction, unauthorized access, alteration, or misuse of records, inappropriate behavior, negligence, or any other action. The User agrees that the Publisher is not responsible for the inappropriate or illegal behavior of other users or third parties and that any risk of damage lies entirely with the User.

The Publisher is under no circumstances liable for any damages that may arise from the use or inability to use the website www.poliklinika-helena.hr, whether in whole or in part.

The Publisher is not responsible for any content that a User, subscriber, or unauthorized user may post on the website www.poliklinika-helena.hr. Any content that does not comply with these Terms and Conditions may be removed or modified at any time without prior notice or explanation.

Indemnification

By using the website www.poliklinika-helena.hr, the User explicitly confirms that they will not hold the Publisher or its employees liable for any potential damages or costs, including legal representation fees, that may arise from the use of the website www.poliklinika-helena.hr by the User.

Termination of Business Relationship

The Publisher is not liable for any potential loss or damage incurred as a result of the User relying on information obtained from the website www.poliklinika-helena.hr. The Publisher expressly disclaims any connection to the content of third-party websites that may be accessed through www.poliklinika-helena.hr. If the User accesses third-party websites, they do so entirely at their own risk, which excludes any liability of the Publisher.

Final Provisions

If any provision of these Terms and Conditions is deemed invalid, such invalidity shall not affect the validity of any other provision. The remaining provisions of these Terms and Conditions shall remain in force, and the invalid provision shall be replaced with a valid provision that most closely aligns with the intent and purpose of the original provision.

Failure by the Publisher to exercise any rights under these Terms and Conditions shall not be interpreted as a waiver or loss of those rights, nor any other rights stated herein.

POLIKLINIKA ZA DJEČJE BOLESTI HELENA will advertise its marketing materials ethically, in accordance with the law and professional standards.

Any legal disputes arising from the use of the website www.poliklinika-helena.hr shall be under the jurisdiction of the competent court in Zagreb.