Helena Clinic is an internationally recognized center of excellence in pediatric care. As more international families move to Croatia or travel from nearby countries, we have developed a specialized care model customized to their specific needs. Our dedicated International Patient Services (IPS) medical team brings extensive international experience and expertise to every patient interaction, providing top-quality, personalized pediatric care tailored to meet the unique needs of each child and family coming from abroad.
The IPS mission is to ensure that every family feels supported and well cared for throughout their entire healthcare journey. Connecting every patient with the best possible treatment options while delivering the highest standard of medical care. From the first visit to the last, we are by your side – so that you feel safe, understood, and at home, even when you are far away from it.
Our IPS program is made especially for kids and families coming from other countries—whether you are living here or you are just visiting Croatia. We’re here to make sure you get the best, personalized care, with extra support in organizing appointments and communicating every step of the way.
Our pediatric care is for children of all ages, ranging from 0 to 18 years. We tailor everything to fit each child’s unique needs, offering expert care and a wide range of services to keep your little ones healthy and happy.
🔹 What does the IPS service include?
● Fast and flexible appointment scheduling with leading pediatric specialists
● Expert medical consultations and second opinions
● Personalized care available in multiple languages
● Ongoing support even after the end of treatment
● A dedicated International Care Coordinator for assistance and translation support
● Telecommunication with doctors
● Personalized testing or therapy programs lasting 2 to 5 days
● Easy-to-understand pricing, detailed cost breakdowns, and assistance with international insurance claims.
● Coordinated support with embassies and insurance providers.
● On-site studio apartment accommodations for families while their child is receiving care
🌟 IPS is more than just healthcare.
It’s an experience of safety, expertise, and trust – for children and families from all over the world. 🌍
Every child deserves to feel at home - no matter where they are. 🌍💛
No referral is needed since treatment takes place in a private healthcare facility. Just send us your medical records in English or with a Croation translation so that our team of doctors can review and develop a care plan. We kindly ask that you please include any notes or recommendations from your doctor to help us get a complete understanding of your child’s healthcare needs.
🌟 IPS is not just healthcare – it is about feeling safe, supported, and cared for by experts, no matter where you are from.
We are here to give you and your child the care and support they need every step of the way.
Feel free to reach out anytime by email or WhatsApp:
📧 info@poliklinika-helena.hr
📞 +385 91 2310 067
