Helena Polyclinic is an internationally recognized center of pediatric excellence. With the growing number of foreign residents living in Croatia, patients from the region, and families visiting Zagreb, we’ve developed a unique model of care tailored to meet their specific needs.
Our IPS team is dedicated to providing exceptional care to children and families coming from abroad. Our mission is to ensure a comfortable, safe, and seamless experience through every stage of treatment.
We offer expert, personalized support and specialized pediatric care tailored to the unique needs of each child and family. From the very first contact to post-treatment follow-up, we strive to deliver professional, culturally sensitive, and family-centered care – helping our patients feel safe and supported, even when far from home.
Our goal is to connect every patient with the best treatment options available and to provide the highest standard of medical care, along with comprehensive support at every step of the healthcare journey.
Our programs are specially designed for families from abroad, and our medical staff brings extensive international training and experience. IPS team members have been educated in leading pediatric centers around the world, ensuring your child receives consistent, high-quality care – no matter where you come from.
🔹 What does the IPS service include?
Fast and flexible appointments with leading pediatric specialists
Expert medical consultations and second opinions
Personalized medical care in multiple languages
Ongoing follow-up care – continued support even after treatment ends
International Care Coordinator for all information and translation support
Premium waiting lounge
Teleconsultations and diagnostic/rehabilitation packages (2–5 days)
Transparent cost estimates and billing support – assistance with international insurance claims
On-site accommodation in studio apartments within the clinic complex
Collaboration with embassies and insurance providers
A tourist-friendly pediatric clinic
🌟 IPS is more than just healthcare.
It’s an experience of safety, expertise, and trust – for children and families from all over the world. 🌍
Every child deserves to feel at home - no matter where they are. 🌍💛
This program is specifically designed to provide personalized, efficient, and high-quality medical care – along with additional support in logistics and communication – for patients coming from abroad, whether they live in Croatia long-term or are just visiting as tourists.
Pediatric care within the International Patient Program is available for children of all ages – from newborns to adolescents. The care is individualized, highly specialized, and covers a broad range of services.
No, a referral is not required, as treatment is provided in a private healthcare facility.
It is sufficient to share your medical records with us (in English or with a translation).
If you have a recommendation from your doctor, feel free to include it.
Let us make your child’s healthcare journey smooth, supportive, and successful – no matter where you’re coming from.
Contact us via email or WhatsApp:
📧 info@poliklinika-helena.hr
📞+385 91 2310 067
